Many of you you may have been caught by being locked out of the server through excessive email polling.
This applies to people who feel the need or are unaware that their email client is checking for emails for than 60 times in one hour.
The server recognises that there are times you are waiting on an important email so it will log the time period.
If you keep doing this after a four hour period then you will be blocked by the firewall.
Why are you blocked
Polling or checking emails more than 60 times places an unnecessary load on the server which if left unchecked will disadvantage other people.
If this happens once we normally unblock you, but if these keeps happening we will make a charge of $55.00 excl of GST to unblock you.
Email Clients are normally set by default to check emails every 5 minutes.
Smartphones like Apple have a feature called ‘Fetch’
Normally Fetch should be set to Manual
How do you know if you are blocked
You will not be able to see your own website.
One quick fix is to unplug your router which will assign you a new IP (this will not work if you have a static IP)
