Unmetered Accounts
Unmetered does not mean unlimited.While most people play fair, there a few people who abuse the amount of disk space used. Recently a client’s domain was attacked by a Malicious Bot.Luckily this was on a metered plan which shut down the site before too much bandwidth was lost/In one day 47GB of unseen data was used […]
Server Up Time
99% uptime means the server could be down for 8 hours per year.The reality is servers crash for many reasons and when this happens you will be without emails/website.Nobody can guarantee 100% uptime. We have an alert notification if the server does go down, but this means totally down.Sometimes the server is technically alive although […]
Frustrations of Getting Support
It was a mission to get supportYour call is important to us however we are experiencing heavy demands… Recently I had to update our address details, so we got mail to the correct place.As I type this post, I’m still in a queue waiting on a call centre to answer.One site I gave up after one […]